Support Worker

Supported Accommodation - Highland
Highland Aftercare - Inverness and Dingwall
Permanent - Full-time
Working hours: an average of 31.5 waking hours + 1.75 sleep-ins per week
Salary: SCP 19–22 (£20,265 – £21,936 per annum) pro rata + a sleep-in payment of £7584 per annum
(pro rata: (£16,368 - £17,718 per annum) + a sleep in payment of £7584 per annum

Do you share our commitment to supporting positive change in people’s lives?
Ypeople has over 200 staff and volunteers and supports hundreds of people every day in our homelessness, young people’s wellbeing services.

About the role

To help end homelessness through providing a high-quality supported accommodation service for homeless individuals transitioning from temporary to permanent or other suitable long-term accommodation.

Highland Aftercare provides 24-hour supported accommodation and reach out support to young people aged 16-26 who have previous experience of living in a care setting.

We would love you to apply for this role if...

  • You are guided by the Ypeople values  and committed to creating an environment that promotes inclusiveness.
  • You are qualified to SVQ level 3 H&SC or SCQF equivalent (or are willing to work towards)
  • You have knowledge of issues surrounding homelessness
  • You have the ability to create an environment which promotes co-operation, trust and open exchange of ideas

You would love to work in this role if...

  • You are passionate about developing positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
  • You are keen to actively contribute to your service and the organisation’s development and improvement.
  • You will be proud to represent Ypeople to other agencies or services including Local Authority, Social Work, Housing Services and other relevant services.
  • You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

  • Arranging and facilitating key work meeting to develop and review support plans in collaboration with the people we support to meet their individual needs both within the service and out with.
  • Developing life skills with those we support, including how to maximise income, involvement in meaningful activities, budgeting, shopping, cooking and any other skills that aid to independence.
  • Advocating on behalf of the people we support.
  • Assisting the people we support with engaging and integrating into the local community and helping them to become active citizens.
  • Utilising the Outcome Star tool and Better Futures information management system to record and assess the progress of the people you are supporting.
  • Working an average of 31.5 waking hours + 15.75 sleep-in hours per week on a 12 week rolling rota. Sleep-in shifts are worked on an average of 3 every 12 days

I’m keen! What's next?

Download and complete each file within the Application Pack below and send to .

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For any queries about the role or shift patterns or for an informal chat please contact Recruitment Administrator Ainslie Bradley on

Applications will be considered as they are received so please don’t delay, apply now.