Family Support Worker

Children and Families - Glasgow
Glasgow Intensive Family Support Service-Glasgow City
Permanent - Full-time
Working hours: 35
Closing date: Fri 28th January 2022
Salary: SCP 19 – 22 (£20,407 - £22,090 per annum)

Come be part of our life-changing mission! 

About the role

Ypeople is delighted to announce that we are recruiting for a number of posts to work in our new Glasgow Intensive Family Support Service (GIFSS).  Working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers, the GIFSS service will promote the wellbeing of children and young people by adopting a whole family approach, ensuring families have the support that they need, when they need it to enable children and young people to stay at home with their families and thrive.

The Family Support Worker will provide flexible intensive family support that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths and reducing the need for statutory supports. A key part of this role will be working in partnership with the Health and Social Care Partnership (HSCP) and other family support providers as part of the GIFSS (Glasgow Intensive Family Support Service) model by sharing resources, learning and creating solutions that help children, young people and families to thrive.


We would love you to apply for this role if...

  • You are qualified in a relevant professional qualification at SCQF level 7 or above, for example SVQ 3 Social Services (Children and Young People) or Health and Social Care, relevant HNC or equivalent or are willing to work towards
  • You have gained experience of working with children, young people and families facing challenges and on the edges of care.
  • You have knowledge of the key issues facing children, young people and families such as the effects of trauma and poverty.
  • You are guided by the Ypeople values  and committed to creating an environment that promotes inclusiveness

You would love to work in this role if...

  • You are a team player and will work in partnership with your colleagues to develop skills in assessment, support planning, risk assessment and reviews.
  • You will strive to develop good communication and working relationships with children and families, colleagues and other professionals
  • You will take pride in advocating on behalf of children and families
  • You are excited to work in an organisation that celebrates your participation and offers you development opportunities

What you will be doing

  • Provide appropriate levels of high-quality support to families in their homes and community
  • Use a flexible approach so that families receive support whenever is best for them including evenings and weekends
  • Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
  • Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members

Full details can be found in the job & person specification in the Application Pack.

The service will be available 7 days per week from 8am to 10pm, the post is working 35 hours per week on a flexible, rota-based pattern.

There will be blend of home and office working and out in the community visiting families.


Start date flexible on completion of background checks which includes 2 references and a PVG check


The ability to travel within an agreed geographical area is required therefore a full driving license and access to a car for work purposes is beneficial.

For any informal queries about the role please contact our Operations & Business Manager Joanne Glennie on

Interviews will take place over Microsoft Teams



I’m keen! What's next?

Please submit your cv and covering letter to

Your covering letter should include your interest in the position and how you share and can demonstrate Ypeople values

Respect– We treat everyone fairly, and value diversity

Integrity– We are honest, professional, and our actions are guided by best practice

Compassion– We understand people’s life journeys, and show kindness to everyone

Aspirational– We strive to be the best, for our staff, those we support, and partners

Reflective-We learn and adapt, embrace change and celebrate success


For any queries please contact Recruitment Assistant Ainslie Bradley at