Privacy Policy


At Ypeople we are committed to maintaining the trust and confidence of our visitors to our website. We want everyone who supports us, or who comes to us for support, to feel confident and comfortable with how any personal information you share with us will be looked after or used. This Privacy Policy sets out how we treat data that we collect from visitors to our website.


Visitors to our Website 

When someone visits  we use a third-party service, Google Analytics, to gather non-personal information on our visitors. This information helps us understand where our website traffic is coming from, what articles and sections of the site are being viewed and for how long. This is done through cookies and code which is embedded on our websites. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


Links to Other Web Sites 

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Notice, and if you have questions about how a site uses your information please refer that site’s privacy statement.


Types of personal information we collect 

We do not collect or store any personal information from any visitors to our site.

However, on occasion we collect photos or stories of those we support, our staff, volunteers, or other people who are involved in the work we do.

We always seek consent for these kinds of information to be shared, and we will seek consent for each additional platform or future sharing. You can request for you data to be removed from any of these mediums at any time or to have personal identifiable details changed.


Photography and Marketing

In order to share the work that Ypeople do and to best promote our values and services there may be times when we ask for permission to document events or projects through photography, or to use photographs that have been shared with us. We do this only with your consent, your awareness of what platforms they may be shared on, and the understanding that you have the right to withdraw your consent at any time. Platforms that we share images on may include: internal newsletters, Facebook, Twitter, Instagram, and the Ypeople website.  You have the right to request that your image not be used on any or all of these platforms.

Ypeople retain the rights to images taken by us, or shared for use on our various media platforms (see above) to promote the organisation, services and values. You may not use these images outwith their original purpose, recreate them, redistribute them, or use them to bring the organisation into disrepute. All instances of this are subject to disciplinary procedures, and in some cases may result in legal action.


How we use your personal information 

We may use your information to:

  • Get in touch with you if you have signed up for one of our courses or events;
  • Carry out our obligations arising from any contracts entered into by you and us;
  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested or that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, volunteering opportunities, and events;
  • Process a job or volunteering application (please see Job Applicant Privacy notice).


Any information collected such as personal stories, case studies and images are done so with the permission of those represented. All information will be kept securely with access only from selected personnel.  As stated previously we will always contact you to let you know about any new platforms or forms this content may take and seek renewed permission for this.


How does Ypeople protect data?

Any information collected such as personal stories, case studies and images are done so with the permission of those represented. Ypeople store all images, case studies, and stories are stored electronically in secure folders, access to these folders is available only to authorised communications personnel.

Images shared on third party websites are subject to the sites individual Privacy Notice, if you have questions about how a site uses your information, please refer to that site’s privacy statement.


For how long does Ypeople keep data?

We review all the aforementioned information yearly and anything no longer relevant will be deleted. All stored images are subject to yearly review and cleansing of data will happen during this review period.


How to withdraw consent

You can request for you image, story, case study or other personal data to be removed  at any time or to have personal identifiable details changed. To do this, or request further information please contact the Communications and Engagement Officer on 0141 565 1200.


Your rights

As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request
  • require Ypeople to change incorrect or incomplete data
  • require Ypeople to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing
  • object to the processing of your data.

If you would like to exercise any of these rights, please contact Jennifer Allan, Head of People, who has been appointed as the person with responsibility for data protection compliance within Ypeople. They can be contacted at . Questions about this policy, or requests for further information, should be directed to them.




We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.


What is a cookie?      

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.


How long are cookies stored for? 

Persistent cookies –

These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies –

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at – and


Cookies used on the Website 

We use all four categories of cookies:

Strictly necessary cookies 

These cookies enable services you have specifically asked for.  These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.


Performance cookies  

These cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.


Functionality cookies 

These cookies remember choices you make to improve your experience.  By using the website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.


Third party cookies  

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.


No cookies, please 

You can opt out of all our cookies (except the strictly necessary ones). Find out how to control and delete cookies in your browser. However, if you choose to refuse all cookies, our website may not function for you as we would like it to.